Help

How can we help?

Quick answers to the most common questions.

Getting started

What can I upload?
PDFs and page images (JPG, PNG or WebP). Each page becomes a page in your flipbook.
How do I publish?
Open your flipbook, review it in the preview, then click Publish. You'll get a permanent link and a QR code.

Sharing

Will my link change if I update the flipbook?
No. You can replace the PDF or pages and the link and QR code stay the same.
Can I put a flipbook on my website?
Yes. On Plus and Pro, use the Embed option in the Share window to copy an embed code.
Can I use my own link name?
On Plus and Pro you can set a custom link, for example /f/spring-brochure. The original link keeps working.

Plans & billing

Is there a free plan?
Yes. Free includes 3 flipbooks, 1 GB of storage and 1 user.
How do I change or cancel my plan?
Workspace admins can manage the plan from the Billing area in their workspace.
What is Lifetime Hosting?
Hosting is included while your plan is active. The optional $10 one-time Lifetime Hosting keeps one published flipbook live after you cancel.

Your account

I forgot my password.
Use "Forgot password" on the sign-in page to get a reset email.
How do I add teammates?
Workspace admins can invite people from the Admin area, within your plan's user limit.

Still need help?

Send us a message and we'll get back to you.

Contact us